How to Fix Instagram Video Calls Not Working on iPhone

Besides sending direct messages to your friends, Instagram also lets you make video calls. Apart from Other cool features of Instagram Video calls are a great way to connect with your friends and followers. You can also play around with some fun effects and color filters during video calls. However, this feature sometimes doesn't work properly for some users. If you're experiencing the same issue, here's a list of the top 08 ways to fix Instagram video calls not working on iPhone.

1. Turn off the “Use less mobile data” option.

Instagram gives you the option to use less mobile data during video calls. This is useful if you have a daily limit on your mobile data plan. However, if video calls aren't working on Instagram, you can try turning this feature off and see if it resolves the issue. Follow these steps:

Step 1: Open Instagram app on your iPhone.

Step 2: Click on profile icon in the lower right corner.

Step 3: Click on Three horizontal lines menu icon In the upper right corner of Your profile page.

Step 4: Locate Settings of Pop-up menu.

Step 5: in Settings menu , Locate the account.

Step 6: Click on Use of Data.

Step 7: turn off Turn on the switch For the “Use less mobile data” option.

Return to the app's home screen, open a chat to start a video call, and check if the calls go through without problems.

2. Switch from mobile data to WI-FI

If you're using the Instagram app on mobile data, try switching to Wi-Fi, if possible. While a mobile data connection may not be convenient wherever you are, Wi-Fi can certainly help speed things up, especially when you want to make video calls.

3. Check your internet speed.

If you switch to Wi-Fi, we suggest you: Conduct an internet speed testThis will let you know whether or not you'll be able to get good quality during your video call. If your internet service provider is experiencing some outage or performing maintenance in your area, your Instagram video call may not work properly.

4. Connect to the 5GHz frequency band

If you're using a dual-band router at home, it's a good idea to switch from the 2.4GHz band to the 5GHz band for faster internet speeds. This will significantly improve the quality of Instagram video calls and ensure they work properly on your iPhone. Just make sure you're not too far from the router, as you may lose a good connection.

5. Check camera and audio permissions for Instagram

After ensuring you have a strong internet connection, the next step is to check the camera and audio permissions for the Instagram app on your iPhone. To make video calls, send voice messages, or record stories on Instagram, you need to allow the app to use your iPhone's camera and microphone. We suggest checking these settings by following these steps.

Step 1: Open Settings app on your iPhone.

Step 2: Scroll down and select Instagram.

خStep 3: Make sure the toggle next to Camera and microphone options.

Step 4: close Settings app and open Instagram , and check out Solve the problem.

6. Force resignation and restart Instagram

If video calls still aren't working on Instagram, you can force quit and restart the app on your iPhone. You can use this method whenever any app starts behaving erratically. Follow these steps.

Step 1: of main screen For your iPhone, swipe up from the bottom and hold.

Step 2: as soon as . appears All Applications Windows Running in the background, search for Instagram app.

Step 3: Click to select it and drag up in Instagram app window To remove it from the background.

Step 4: Prepared Open Instagram Check if video calls are working or not.

7. Update the Instagram app.

If video calls still aren't working on Instagram, a bug is likely causing the app to crash. We suggest downloading and installing the latest version of Instagram on your iPhone. After doing so, check whether video calls are working.

Instagram update

8. Report the issue to Instagram

If updating the app doesn't help, we suggest reporting this issue to Instagram. The app gives you the option to report any issues you encounter while using the app so the developers can investigate and fix them in the next update. Follow these steps.

Step 1: Open Instagram.

Step 2: Click on Messenger icon At the top right and open conversation.

Step 3: Click on “i” icon In the upper right in Chat window.

Step 4: Scroll down and tap on “Something isn't working.”

Step 5: Click on Report a problem.

Step 6: Type رسالة To explain your problem. You can also Attach a screenshot Or Upload a picture of her.

Step 7: Click on Next In the upper right corner after Mention your problem.

Step 8: Click on Submit a report At the bottom.

Note that Instagram will also collect details like your device information along with the report and logs.

Connect with video calls on Instagram

Video calling on Instagram is a great addition to the app. If you're more inclined toward using Instagram, you don't necessarily have to switch to another app for video calling. Let us know which method worked for you or fixed the issue in the comments below.